Privacy Notice
This is the privacy notice of World
Concert Artists Ltd (WCA), registered in England & Wales
no.4194503.
In this document, "we", "our", or "us"
refer to WCA.
Introduction
1.
This is a notice to inform you of our policy about all
information that we record about you. It sets out the conditions
under which we may process any information that we collect from
you, or that you provide to us. It covers information that could
identify you (“personal information”) and information that could
not. In the context of the law and this notice, “process” means
collect, store, transfer, use or otherwise act on information.
2.
We regret that if there are one or more points below with
which you are not happy, your only recourse is to leave our
website immediately.
3.
We take seriously the protection of your privacy and
confidentiality. We understand that all visitors to our website
are entitled to know that their personal data will not be used
for any purpose unintended by them, and will not accidentally
fall into the hands of a third party.
4.
We undertake to preserve the confidentiality of all
information you provide to us, and hope that you reciprocate.
5.
Our policy complies with UK law accordingly implemented,
including that required by the EU General Data Protection
Regulation (GDPR).
6.
The law requires us to tell you about your rights and our
obligations to you in regards to the processing and control of
your personal data. We do this now, by requesting that you read
the information provided at www.knowyourprivacyrights.org
7.
Except as set out below, we do not share, or sell, or
disclose to a third party, any information collected through our
website.
The bases on which we process information about you
The law requires us to determine under which of six defined
bases we process different categories of your personal
information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no
longer relevant then we shall immediately stop processing your
data.
If the basis changes then if required by law we shall notify you
of the change and of any new basis under which we have
determined that we can continue to process your information.
1.
Information we process because we have a contractual
obligation with you
When you agree to our terms and conditions, a contract is formed
between you and us.
In order to carry out our obligations under that contract we
must process the information you give us. Some of this
information may be personal information.
We may use it in order to:
1.1.
verify your identity for security purposes
1.2.
sell products to you
1.3.
provide you with our services
1.4.
provide you with suggestions and advice on products,
services and how to obtain the most from using our website
We process this information on the basis there is a contract
between us, or that you have requested we use the information
before we enter into a legal contract.
Additionally, we may aggregate this information in a general way
and use it to provide class information, for example to monitor
our performance with respect to a particular service we provide.
If we use it for this purpose, you as an individual will not be
personally identifiable.
We shall continue to process this information until the contract
between us ends or is terminated by either party under the terms
of the contract.
2.
Information we process with your consent
Through certain actions when otherwise there is no contractual
relationship between us, such as when you browse our website or
ask us to provide you more information about our business,
products and services, you provide your consent to us to process
information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to
process this information, for example, by asking you to agree to
our use of cookies.
Sometimes you might give your consent implicitly, such as when
you send us a message by e-mail to which you would reasonably
expect us to reply.
Except where you have consented to our use of your information
for a specific purpose, we do not use your information in any
way that would identify you personally. We may aggregate it in a
general way and use it to provide class information, for example
to monitor the performance of a particular page on our website.
We continue to process your information on this basis until you
withdraw your consent or it can be reasonably assumed that your
consent no longer exists.
You may withdraw your consent at any time by instructing us at
info(at)worldconcertartists.org
3.
Information we process for the purposes of legitimate
interests
We may process information on the basis there is a legitimate
interest, either to you or to us, of doing so.
Where we process your information on this basis, we do after
having given careful consideration to:
·
whether the same objective could be achieved through other means
·
whether processing (or not processing) might cause you harm
·
whether you would expect us to process your data, and whether
you would, in the round, consider it reasonable to do so
For example, we may process your data on this basis for the
purposes of:
·
record-keeping for the proper and necessary administration of
our business
·
responding to unsolicited communication from you to which we
believe you would expect a response
·
protecting and asserting the legal rights of any party
·
insuring against or obtaining professional advice that is
required to manage business risk
·
protecting your interests where we believe we have a duty to do
so
4.
Information we process because we have a legal obligation
We are subject to the law like everyone else. Sometimes, we must
process your information in order to comply with a statutory
obligation.
For example, we may be required to give information to legal
authorities if they so request or if they have the proper
authorisation such as a search warrant or court order.
This may include your personal information.
Specific uses of information you provide to us
5.
Complaints regarding content on our website
If you complain about any of the content on our website, we
shall investigate your complaint.
If we feel it is justified or if we believe the law requires us
to do so, we shall remove the content while we investigate.
Free speech is a fundamental right, so we have to make a
judgment as to whose right will be obstructed: yours, or that of
the person who posted the content that offends you.
If we think your complaint is vexatious or without any basis, we
shall not correspond with you about it.
6.
Information relating to your method of payment
Payment information is never taken by us
or transferred to us either through our website or otherwise.
Our employees and contractors never have access to it.
7.
Job application and employment
If you send us information in connection
with a job application, we may keep it for up to three years
in case we decide to contact you at
a later date.
If we employ you, we collect information
about you and your work from time to time throughout the period
of your employment. This information will be used only for
purposes directly relevant to your employment. After your
employment has ended, we will keep your file for six years
before destroying or deleting it.
8.
Sending a message to our support team
When you contact us, whether by telephone, through our website
or by e-mail, we collect the data you have given to us in order
to reply with the information you need.
We record your request and our reply in order to increase the
efficiency of our business.
We keep personally identifiable
information associated with your message, such as your name and
email address so as to be able to track our communications with
you to provide a high quality service.
9.
Complaining
When we receive a complaint, we record all the information you
have given to us.
We use that information to resolve your complaint.
If your complaint reasonably requires us
to contact some other person, we may decide to give to that
other person some of the information contained in your
complaint. We do this as infrequently as possible, but it is a
matter for our sole discretion as to whether we do give
information, and if we do, what that information is.
We may also compile statistics showing information obtained from
this source to assess the level of service we provide, but not
in a way that could identify you or any other person.
10.
Affiliate and business partner information
This is information given to us by you in your capacity as an
affiliate of us or as a business partner.
It allows us to recognise visitors that you have referred to us,
and to credit to you commission due for such referrals. It also
includes information that allows us to transfer commission to
you.
The information is not used for any other purpose.
We undertake to preserve the confidentiality of the information
and of the terms of our relationship.
We expect any affiliate or partner to agree to reciprocate this
policy.
Use of information we collect through automated systems when you
visit our website
11.
Cookies
Cookies are small text files that are placed on your computer's
hard drive by your web browser when you visit any website. They
allow information gathered on one web page to be stored until it
is needed for use on another, allowing a website to provide you
with a personalised experience and the website owner with
statistics about how you use the website so that it can be
improved.
Some cookies may last for a defined period of time, such as one
day or until you close your browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It
also should allow you to prevent or limit their use.
Our website uses cookies. They are placed by software that
operates on our website’s webhosting servers, by software
operated by third parties whose services we use.
Disclosure and sharing of your information
12.
Information we obtain from third parties
Although we do not disclose your personal information to any
third party (except as set out in this notice), we sometimes
receive data that is indirectly made up from your personal
information from third parties whose services we use.
No such information is personally
identifiable to you.
Access to your own information
13.
Access to your personal information
13.1.
At any time you may review or update personally
identifiable information that we hold about you, by signing in
to your account on our website.
13.2.
To obtain a copy of any information that is not provided
on our website you may send us a request at
[email address].
13.3.
After receiving the request, we will tell you when we
expect to provide you with the information, and whether we
require any fee for providing it to you.
14.
Removal of your information
If you wish us to remove personally identifiable information
from our website, you may contact us at
info(at)worldconcertartists.org
This may limit the service we can provide to you.
15.
Verification of your information
When we receive any request to access, edit or delete personal
identifiable information we shall first take reasonable steps to
verify your identity before granting you access or otherwise
taking any action. This is important to safeguard your
information.
Other matters
16.
Use of site by children
16.1.
We do not sell products or provide services for purchase
by children, nor do we market to children.
16.2.
If you are under 18, you may use our website only with
consent from a parent or guardian
16.3.
We collect data about all users of and visitors to these
areas regardless of age, and we anticipate that some of those
users and visitors will be children.
16.4.
Such child users and visitors will inevitably visit other
parts of the site and will be subject to whatever on-site
marketing they find, wherever they visit.
17.
How you can complain
17.1.
If you are not happy with our privacy policy or if have
any complaint then you should tell us by email. Our address is
info(at)worldconcertartists.org
17.2.
If a dispute is not settled then we hope you will agree
to attempt to resolve it by engaging in good faith with us in a
process of mediation or arbitration.
18.
Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep
your personal information only for as long as required by us:
18.1.
to provide you with the services you have requested;
18.2.
to comply with other law, including for the period
demanded by our tax authorities;
18.3.
to support a claim or defence in court.
19.
Compliance with the law
Our privacy policy has been compiled so as to comply with the
law of every country or legal jurisdiction in which we aim to do
business. If you think it fails to satisfy the law of your
jurisdiction, we should like to hear from you.
However, ultimately it is your choice as to whether you wish to
use our website.
20.
Review of this privacy policy
We may update this privacy notice from time to time as
necessary. The terms that apply to you are those posted here on
our website on the day you use our website. We advise you to
print a copy for your records.
If you have any question regarding our privacy policy, please
contact us at info(at)worldconcertartists.org
|